Marketplace Invoice Glossary
Updated: 06/14/2021
COMMISSION AND TAX
Instagram Commission
5% x (order subtotal + shipping + tax paid by the customer on the marketplace, less any refunds fulfilled during this time frame.
Currently it is waived until 12/31/21.
ShopRunner Commission
3% x (order subtotal paid by the customer on the marketplace), less any refunds fulfilled during this time frame.
Marketplace Name
Name of the marketplace platform the order is being sold on.
For Instagram orders, the name in this column will show up as Facebook, as Facebook owns Instagram.
Marketplace Order ID
ID # associated with the order being placed on the marketplace platform (Instagram).
Tax Remitted by IG Flag
If TRUE: these are orders shipping to a marketplace facilitator state, where Instagram will be filing and remitting sales tax on behalf of the Supplier.
If FALSE: these are orders shipping to a non-marketplace facilitator state, where the Supplier will be responsible for filing and remitting sales tax on the order.
Order Created Date in OMS
Time and date of when the customer places an order on the marketplace platform (Instagram).
IG Commission Waived Period
Instagram has agreed to waive their 5% commission on orders placed during this specified period.
Supplier Name
The name of the Supplier the orders will be sold from.
Adjustment Date of Each Record
When any adjustments to an order is made (i.e. refunded items on a previously fulfilled order).
ShopRunner also invoices based on order adjustment date to ensure that all adjustments (refunds) are captured in the billing period.
Product Name
Name of each product in an order.
First Fulfillment Date
When an item in an order has been shipped.
Subtotal (Customer paid on MKP)
The amount in the customer’s order placed on the marketplace platform before tax and shipping.
Shipping (Customer paid on MKP)
Total shipping costs paid by the customer on the marketplace platform (Instagram).
Tax (Customer paid on MKP)
Total tax paid by the customer on the marketplace (product tax + shipping tax).
Order ID on Supplier Site
ID # from the order confirmation for an order that was placed on the Supplier’s
e-commerce site by ShopRunner (assigned by the Supplier).
Subtotal (SR paid on supplier)
The amount in the order placed on the Supplier’s site by ShopRunner before tax and shipping.
Tax (SR paid on supplier)
Total tax paid by ShopRunner on the Supplier’s e-commerce site.
Shipping (SR paid on supplier)
Total shipping costs paid by ShopRunner on the Supplier’s e-commerce site.
SHIPPING
Marketplace Name
Supplier Name
The name of the Supplier the orders will be sold from.
Marketplace Order ID
ID # associated with the order being placed on the marketplace platform (Instagram).
Supplier Order #
ID # from the order confirmation for an order that was placed on the Supplier’s e-commerce site by ShopRunner (assigned by the Supplier).
Placement Flag
If Full Placement: all items in the order have been fulfilled.
If Partial Placement: in an order that has multiple items, some items have not yet been fulfilled yet.
If No Placement: order has not yet been fulfilled.
Fulfillment Flag
ShopRunner will always invoice for an order as long as there is 1 item in the order that has been fulfilled.
Shipping paid by Customer
(on Marketplace)
Total shipping costs paid by the customer on the marketplace platform.
Placed shipping (on supplier)
Total shipping costs paid by ShopRunner on the supplier’s e-commerce site.
Column L
Shipping discrepancies between what the customer paid and what ShopRunner paid.
Column M
On 9/14/2020 ShopRunner implemented the refund shipping discrepancy feature:
For orders placed on/after 9/14/20, ShopRunner will notify Instagram to refund any extra shipping costs to the customer, and ShopRunner will not pass the extra shipping costs to the supplier.
Example: Customer paid $4.95 shipping fee, ShopRunner paid $0 shipping fee. ShopRunner will notify Instagram to refund the customer the $4.95, and will not pass the additional shipping fees over to the supplier.
If the customer paid a higher shipping fee than ShopRunner does, ShopRunner will bill the supplier the difference.
Example: Customer paid $0 shipping fee, ShopRunner paid $4.95 shipping fee. ShopRunner will bill the supplier the additional shipping fees on their monthly invoice.
Name of the marketplace platform the order is being sold on.
For Instagram orders, the name in this column will show up as Facebook, as Facebook owns Instagram.
TAX RECONCILIATION
Marketplace Facilitator State Orders
For all orders being shipped to a state that has marketplace facilitator laws in place, it is Instagram's responsibility to collect, file, and remit on the supplier’s behalf.
ShopRunner is going to bill the Supplier for the total tax that was paid by ShopRunner on the supplier’s website, less any refunds.
Non-Marketplace Facilitator State Orders
For all orders being shipped to a state that does not have marketplace facilitator laws in place, and where the supplier has Nexus, Instagram will still collect tax on the order, but it is up to the supplier to remit accordingly.
The taxes collected by Instagram from the customer are passed to ShopRunner.
ShopRunner takes those funds and uses them to place the replicated customer orders on the supplier’s ecommerce website.
Taxes for non-marketplace state orders will have already been collected by the supplier during ShopRunner’s checkout process. No further reconciliation will be performed.